737 fatal error
Printed From: Just Flight Forum
Category: Just Flight Products
Forum Name: 737 Professional
Forum Description: Discussion area for 737 Professional
URL: http://forum.justflight.com/forum_posts.asp?TID=18985
Printed Date: 23 Apr 2024 at 11:28pm
Topic: 737 fatal error
Posted By: Pvjinflight
Subject: 737 fatal error
Date Posted: 15 Mar 2012 at 5:28am
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I purhaced 737 professional for FSX through Just Flight, and installed it. Installation went normally with no error reports. When I loaded the aircraft it asked me to accept custom gauges and I accepted. However, when I load any airport with 737 professional I just see the VC for few seconds as frozen picture before I get fatal error and my FSX crashes. I redownloaded installer file and reinstalled 737 and it still happens. Its only addon aircraft which causes fatal error, with all others my FSX works just normally. I executed both FSX and installer file as administrator.
Only error report that I get from logs (my system is in finnish): Viallisen sovelluksen nimi: fsx.exe, versio: 10.0.61472.0, aikaleima: 0x475e17d3 Viallisen moduulin nimi: unknown, versio: 0.0.0.0, aikaleima: 0x00000000 Poikkeuskoodi: 0xc0000005 Virhepoikkeama: 0x9907a8bc Viallisen prosessin tunnus: 0x8c8 Viallisen sovelluksen käynnistysaika: 0x01cd02533bafb6cf Viallisen sovelluksen polku: D:\Microsoft Games\Microsoft Flight Simulator X\fsx.exe Viallisen moduulin polku: unknown Raportin tunnus: d01e93f3-6e46-11e1-afb1-f46d04ec3929 I am using Windows 7 64 bit Home, my computer has 8GB of RAM, Intel I7 2600k processor and Radeon 6990 graphics card. I have never had such a problem with any other product. Does anyone have any idea about this? If I understand right Just Flight does not give a refund for download products, but if the product does not even work on my computer I should have right to get it. (in case that their support cant fix it for me) I have no idea what could cause it. |
Replies:
Posted By: johnep
Date Posted: 15 Mar 2012 at 7:40am
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'in case that their support cant fix it for me) '
So, have you contacted support in the proper way? johnep |
Posted By: Pvjinflight
Date Posted: 15 Mar 2012 at 11:20am
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johnep wrote:Posted By: silverbeard21
Date Posted: 20 Mar 2012 at 3:52pm
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Did you turn off UAC plus any firewall and virus scanner before you downloaded and installed? ------------- IF IT AIN'T BROKE DON'T FIX IT |
Posted By: CKlein
Date Posted: 25 Apr 2012 at 12:02pm
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Hello,
I've purchased the product Boeing 737 professional, instaled, I turned off antivirus and firewall when I want to load the aircraft on an airport's my monitor black, I see and hear nothing, and my FSX crashes and then to total crash end new start , bit my Windows 7 PC -64, a solution is already bekaannt that we can not use the product, have also contacted the support but so far there is no solution, shame, shame. Please help! greeting CK ------------- CK |
Posted By: Martyn
Date Posted: 25 Apr 2012 at 12:18pm
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We are currently looking into the cause of the issue, but we do have a workaround that will prevent crashes. Our support team will be able to provide you with that.
------------- Martyn Just Flight Ltd |
Posted By: lmalopy
Date Posted: 20 May 2012 at 3:50pm
| I am also getting a fatal error message when I run the 737 Professional Demo. That doesn't give me a good feeling on how the full version will run! |
Posted By: CaptainIFLY
Date Posted: 23 Feb 2013 at 6:54pm
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I just downloaded / purchased this Boeing 737 and I'm not having any problems with textures or sound, interior or exterior wise gauges all show up fine. But - then again, I'm NOT operating a general run of the mill off the shelf store bought computer, with a generic run of the mill graphics card either ! Computer Specs 16 GB Ram - Corsair 1.5 GB XFX 6950 Graphics Video Card AMD Athlon III Quadcore Processor 2 Terrabyte Hard Drive. 2 - 32" Flat Screen Monitors 1 Logitech 6 Speaker Surround system with Boom box. Windows 7 64Bit system seperate Audio Sound Card for THX Sound Quality. |