Possible Graphics Issues? |
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Ryanjk55
Check-In Staff Joined: 27 Aug 2016 Points: 3 |
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Posted: 27 Aug 2016 at 1:25am |
Hello All,
Today, I decided to purchase the package and I couldn't wait to fly it. After installing the aircraft without any issues, I booted up FSX and loaded the aircraft. The minute the aircraft loads, everything literally just freezes up. My computer easily meets the computer requirements listed on the purchasing page. I've also never had this happen with any other add-on aircraft. I was wondering if anybody would have any idea of what may be going on or if I'm just missing something? I also installed the package on FSX SE and had the same issue. This is a first for me. Thanks in advance, Ryan |
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BabtridgeMcJoystick
Check-In Staff Joined: 27 Aug 2016 Points: 3 |
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Hello there
I am having the same issue with P3D 2.5 unfortunately, everything locks up. Its sort of 1.5 FPS and I can hear sound i7-5820K, GTX980, 16GB RAM Can't wait to get flying, I love this bird! Cheers Babtridge
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Martyn
Just Flight Staff Development Manager Joined: 31 Mar 2008 Location: Huntingdon, UK Points: 7615 |
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Are you running the simulator in compatibility mode? If so, can you try disabling that as it's known to cause extremely low FPS with some aircraft.
If you havent already done so, please contact our support team so we can look into this, as we've had no other reports of this issue - http://www.justflight.com/support-contact |
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Martyn
Just Flight Ltd |
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tb10driver
Check-In Staff Joined: 24 Jan 2014 Location: GBR Points: 32 |
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Yep, I had this problem on first loading it up. Like the Tornado and Canberra (and perhaps some others) you need to right-click on the main fsx.exe file and in the 'Properties','Compatibility' tab, untick the box that says 'Run this program in compatibility mode for'.
That should fix it. |
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BabtridgeMcJoystick
Check-In Staff Joined: 27 Aug 2016 Points: 3 |
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Yep that fixed it! You know what else you did? Doubled my frame rate You are my new favourite devloper
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BabtridgeMcJoystick
Check-In Staff Joined: 27 Aug 2016 Points: 3 |
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I think this has literally been halving my frame rate for lord knows how long, cheers guys for pointing it out! Had it on W7 mode because folk said it would perform better that way.
TWEAKS
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Ryanjk55
Check-In Staff Joined: 27 Aug 2016 Points: 3 |
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Still having the same issue with FSX SE.
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Martyn
Just Flight Staff Development Manager Joined: 31 Mar 2008 Location: Huntingdon, UK Points: 7615 |
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Hi Ryan. Contact our support team and we'll try to find a solution for you.
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Martyn
Just Flight Ltd |
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bigtall10@gmail.com
Check-In Staff Joined: 29 Aug 2016 Points: 1 |
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I just purchased this aircraft package and unfortunately I'm having this exact issue on P3D 3.3. Cannot fly as the sim locks at 1.5FPS but with any other aircraft, all is good. Tried to reinstall, no compatibility checked, simconnect reinstalled, still nothing. This is very disappointing! I don't usually buy Justflight made addons because I dont have much experience with the company and this is leaving a very nasty taste in my mouth with the $35 I spent. Please help.
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snave
First Officer Joined: 30 Oct 2011 Location: Southampton-ish Points: 351 |
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No information to go on there so probably best just to write to Support.
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Martyn
Just Flight Staff Development Manager Joined: 31 Mar 2008 Location: Huntingdon, UK Points: 7615 |
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We are currently looking into what could be causing this issue. We've only received a couple of reports of this, so please contact our support team if you haven't already done so.
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Martyn
Just Flight Ltd |
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