This forum is in read-only mode for archive purposes, please use our new forum at https://community.justflight.com
Forum Home Forum Home > Just Flight Products > Traffic 360
  New Posts New Posts RSS Feed - Reporting Traffic 360 issues
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

Topic ClosedReporting Traffic 360 issues

 Post Reply Post Reply
Author
Message
Martyn View Drop Down
Just Flight Staff
Just Flight Staff
Avatar
Development Manager

Joined: 31 Mar 2008
Location: Huntingdon, UK
Points: 7615
Direct Link To This Post Topic: Reporting Traffic 360 issues
    Posted: 31 Oct 2012 at 11:53am
If you think you have found a bug/quirk/issue or anything unusual with Traffic 360 then please contact the support team here:

http://www.justflight.com/support-contact

We actively monitor and respond to posts on the forum but in order to fully investigate what could potentially be an issue with the product, we need it to be reported in the proper way, via the support section. Reporting it this way will ensure a speedy resolution to any problems you have, where as there is no guarantee of this happening if you report it via the forum. Traffic 360 is a very complex program and everyone's machines are different (e.g. some people have numerous other AI programs installed). We need to collate all the information we can and regularly need to obtain files from you, this can only be done via the support section.

So please, to avoid frustration on both your and our part, report any issues to us via the support section of our website.


This sticky contains information on technical support via this forum: http://forum.justflight.com/forum_posts.asp?TID=16

Martyn
Just Flight Ltd
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down