Support file links on web site = non existant! |
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aniceguy 
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Joined: 03 Apr 2008 Location: EGNM Points: 4824 |
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 Topic: Support file links on web site = non existant!Posted: 19 May 2008 at 5:20pm |
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Can JF staff please check all links on the web site for support files.
I can't download the SP2 for Traffic 2005!!!  |
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Visit http://fsprojects.netau.net for my flight sim and train sim web sites :)
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Martyn
Just Flight Staff
Development Manager Joined: 31 Mar 2008 Location: Huntingdon, UK Points: 7615 |
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Posted: 19 May 2008 at 6:12pm |
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Works fine here, must be your connection. Traffic 05 SP2 gets downloaded pretty regularly, so we would soon get an earful if it was actually down
No need for the angry face/exclamation marks either  |
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Martyn
Just Flight Ltd |
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aniceguy
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Joined: 03 Apr 2008 Location: EGNM Points: 4824 |
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Posted: 19 May 2008 at 6:27pm |
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Sorry. Will double check but sure the SP is not available ... IT's not martyn. I'm sorry but where it says "Installation" in bold there is a line below .. "Download the executable file to your computer from HERE" ... there is no link
 Here: http://www.justflight.com/faqs.asp?drdProduct=70&supportProductName=Traffic%202005#Update163 |
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Visit http://fsprojects.netau.net for my flight sim and train sim web sites :)
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aniceguy
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Joined: 03 Apr 2008 Location: EGNM Points: 4824 |
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Posted: 19 May 2008 at 6:28pm |
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Wait its the bold link below isn't it. My fault. I take it back. It is slightly misleading though and bad web design if you ask me.
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Visit http://fsprojects.netau.net for my flight sim and train sim web sites :)
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Martyn
Just Flight Staff
Development Manager Joined: 31 Mar 2008 Location: Huntingdon, UK Points: 7615 |
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Posted: 19 May 2008 at 6:49pm |
 Nicely done. I thought you were a veteran of our support section?
I'll have to respectably disagree, we've had no other users experience difficulty locating the hyperlinks. Just remember to follow the instructions |
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Martyn
Just Flight Ltd |
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reider
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Posted: 03 Jun 2008 at 4:15pm |
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I suppose it isn`t completely fool proof but it works
Reider |
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Martyn
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Development Manager Joined: 31 Mar 2008 Location: Huntingdon, UK Points: 7615 |
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Posted: 03 Jun 2008 at 4:33pm |
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Unfortunately nothing is. There will always be people out there who have trouble working it out. Our very own Scotty managed to cock up simply filling in his address on our own website!
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Martyn
Just Flight Ltd |
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aniceguy
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Posted: 03 Jun 2008 at 5:25pm |
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Visit http://fsprojects.netau.net for my flight sim and train sim web sites :)
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SimUK
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Posted: 03 Jun 2008 at 5:57pm |
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I plan to review the method used for links in the Support section and improve what's there currently, during July. There are already some ideas, but it's going to be a matter of time to do it.
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Martyn
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Development Manager Joined: 31 Mar 2008 Location: Huntingdon, UK Points: 7615 |
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Posted: 03 Jun 2008 at 6:30pm |
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Wasn't really directing it at you or this particular case as such, quite bad wording on my part. Sorry
 My point was that regardless of how well designed something is, there will always be people who get confused by it. Thats just the way it is, especially in the I.T world |
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Martyn
Just Flight Ltd |
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aniceguy
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Posted: 04 Jun 2008 at 12:01am |
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My apologies, bad inferring on my part too mind heehee
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Visit http://fsprojects.netau.net for my flight sim and train sim web sites :)
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It is slightly misleading though and bad web design if you ask me