Tech support required - BSOD from CPTracker

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

I'm using CP 1.3.1 with FSX on Vista.

It had been working just fine, but today after starting CPTracker and whilst loading FSX it crashed.

First FSX, then CPTracker (though it's possible CPTracker crashed first).

I got a message telling me to reinstall or repair FSX.

I rebooted my PC and gave it another try. This time I got my first
ever, genuine BSOD on Vista. I've been using it since day 1 and all
problems were sortable until this.

On restarting, Vista told me that there was a problem with a file and
it had to be closed. The file was from CPTracker and now CP won't work
at all, though FSX will.

Screenshots of errors 

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
JD-LincsUK Members Profile Send Private Message Find Members Posts Add to Buddy List Ground Crew Joined: 10 Apr 2008 Location: Pluto Points: 72	Post Options Post Reply Quote JD-LincsUK Report Post Thanks(0) Quote Reply Topic: Tech support required - BSOD from CPTracker Posted: 23 Apr 2008 at 11:06am
	I'm using CP 1.3.1 with FSX on Vista. It had been working just fine, but today after starting CPTracker and whilst loading FSX it crashed. First FSX, then CPTracker (though it's possible CPTracker crashed first). I got a message telling me to reinstall or repair FSX. I rebooted my PC and gave it another try. This time I got my first ever, genuine BSOD on Vista. I've been using it since day 1 and all problems were sortable until this. On restarting, Vista told me that there was a problem with a file and it had to be closed. The file was from CPTracker and now CP won't work at all, though FSX will. Screenshots of errors

Rich Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List Just Flight Staff Joined: 31 Mar 2008 Location: Planet Earth Points: 8543	Post Options Post Reply Quote Rich Report Post Thanks(0) Quote Reply Posted: 23 Apr 2008 at 11:13am
	Hi, Please get in touch with the technical support team www.justflight.com/support.asp


JD-LincsUK Members Profile Send Private Message Find Members Posts Add to Buddy List Ground Crew Joined: 10 Apr 2008 Location: Pluto Points: 72	Post Options Post Reply Quote JD-LincsUK Report Post Thanks(0) Quote Reply Posted: 23 Apr 2008 at 11:16am
	Yeah, I did look on the support page before I posted here - but didn't see anything appropriate to this problem - I'll go look again.

Martyn Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List Just Flight Staff Development Manager Joined: 31 Mar 2008 Location: Huntingdon, UK Points: 7615	Post Options Post Reply Quote Martyn Report Post Thanks(0) Quote Reply Posted: 23 Apr 2008 at 11:19am
	If there isn't anything appropriate then contact us using the link at the bottom of the support page
	Martyn Just Flight Ltd

JD-LincsUK Members Profile Send Private Message Find Members Posts Add to Buddy List Ground Crew Joined: 10 Apr 2008 Location: Pluto Points: 72	Post Options Post Reply Quote JD-LincsUK Report Post Thanks(0) Quote Reply Posted: 23 Apr 2008 at 11:37am
	Errmmm - too late - I sent it to the orders e-mail address. Never mind, I'm sure you'll get it.

Martyn Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List Just Flight Staff Development Manager Joined: 31 Mar 2008 Location: Huntingdon, UK Points: 7615	Post Options Post Reply Quote Martyn Report Post Thanks(0) Quote Reply Posted: 23 Apr 2008 at 12:07pm
	Deary me Now, what I can be your punishment for this act of incompetence? 50 press ups? We will try and respond as soon as possible to your support e-mail. Unfortunately we are currently two men down at JF towers, so it might take a bit longer than normal
	Martyn Just Flight Ltd

JD-LincsUK Members Profile Send Private Message Find Members Posts Add to Buddy List Ground Crew Joined: 10 Apr 2008 Location: Pluto Points: 72	Post Options Post Reply Quote JD-LincsUK Report Post Thanks(0) Quote Reply Posted: 23 Apr 2008 at 2:59pm
	Well! That's just not good enough! So, (1)50 press ups right back at ya! And 5 hills....

JD-LincsUK Members Profile Send Private Message Find Members Posts Add to Buddy List Ground Crew Joined: 10 Apr 2008 Location: Pluto Points: 72	Post Options Post Reply Quote JD-LincsUK Report Post Thanks(0) Quote Reply Posted: 25 Apr 2008 at 3:39pm
	On the off-chance that this was just an unlucky fluke, I have reinstalled CP - and so far all is going ok. Except the flippin' pounds to kilos conversion...

JD-LincsUK Members Profile Send Private Message Find Members Posts Add to Buddy List Ground Crew Joined: 10 Apr 2008 Location: Pluto Points: 72	Post Options Post Reply Quote JD-LincsUK Report Post Thanks(0) Quote Reply Posted: 27 Apr 2008 at 10:18pm
	Heh - 3rd post in a row! I reckon this problem was a result of starting FSX whilst CPTracker was still initialising. i.e. starting FSX too soon after starting CPTracker. Just a theory...