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Unlocking issues

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suddste View Drop Down
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    Posted: 03 Jan 2009 at 12:36am
Hello there,

I got the Flying Club C152 about 2 years ago if I remember correctly, and I am unable to unlock the product I downloaded from JF, after I reinstalled Windows again.

When I enter the proof of purcahse numbers and the response code, they don't work.


Any ideas?
Thanks
suddste
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Bradpl6 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Bradpl6 Quote  Post ReplyReply Direct Link To This Post Posted: 03 Jan 2009 at 12:59am
you need new ones, when you run the installer click activate over the internet and somewhere along the lines there is a 'lost proof of purchase code' or 'request new codes'
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suddste View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote suddste Quote  Post ReplyReply Direct Link To This Post Posted: 03 Jan 2009 at 1:36am
Originally posted by Bradpl6 Bradpl6 wrote:

you need new ones, when you run the installer click activate over the internet and somewhere along the lines there is a 'lost proof of purchase code' or 'request new codes'


Nope, thats not working either. The exact text it says is:

'Your details could not be found in our system OR there was a problem retrieving them.'
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Bradpl6 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Bradpl6 Quote  Post ReplyReply Direct Link To This Post Posted: 03 Jan 2009 at 1:22pm
Are you entering the same e-amil address you used at the time of purchase
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Matt N View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Matt N Quote  Post ReplyReply Direct Link To This Post Posted: 03 Jan 2009 at 2:35pm
Send an e-mail to support, they'll get it fixed for you.
 
Matt.
Originally Posted by MartinW

I use mine for spare knickers when I'm traveling.
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suddste View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote suddste Quote  Post ReplyReply Direct Link To This Post Posted: 03 Jan 2009 at 2:40pm
Originally posted by Bradpl6 Bradpl6 wrote:

Are you entering the same e-amil address you used at the time of purchase


yeah, I am, I'll send a e-mail to JF techincal support, thanks!
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Kelvin_C-J View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Kelvin_C-J Quote  Post ReplyReply Direct Link To This Post Posted: 03 Jan 2009 at 10:49pm
If your wanting to use it on FSX, you can download it free on JF's website: http://www.justflight.com/microsoftc152.asp 
But I don't think it comes with same liveries however I could be mistaken.
Best Regards,
Kelvin Chilvers-Jones


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suddste View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote suddste Quote  Post ReplyReply Direct Link To This Post Posted: 05 Jan 2009 at 5:10pm
yeah I sent the e-mail to support, they fixed it and were very good, thanks!
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