P3D v4 Crashes |
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ezunino
Check-In Staff Joined: 17 Jul 2017 Location: Guayaquil, Ecua Points: 15 |
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Posted: 02 Sep 2017 at 3:52pm |
After fly, without any problems, any Just Flight aircraft updated to v4, when I exit the sim, this crashes due Application: Prepar3D.exe Framework Version: v4.0.30319g event 1026 .net runtime.
ONLY happens with all JF planes I have. I don't know how to send a support ticket as it happens in every JF plane. Thanks Eduardo |
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Martyn
Just Flight Staff Development Manager Joined: 31 Mar 2008 Location: Huntingdon, UK Points: 7615 |
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Over the weekend we identified an issue with SimConnect which caused some users to encounter CTDs in P3D v4 when switching from our aircraft to another aircraft, or when exiting P3D. The following products were updated yesterday to address the issue and the latest installers can be downloaded from your account: Canberra PR9 Thanks |
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Martyn
Just Flight Ltd |
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clarkejw
Check-In Staff Joined: 17 May 2016 Location: Australia Points: 3 |
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I, too had issues with the P3D4 updates. Firstly, only part of the HS748 was visible, and what I could see was taxying uncontrollably all over the place.
The Mosquito was totally invisible, with only its sounds (stealth Mossie?)My other aircraft, Canberra, F.27, Dove, Chipmunk and Corsair all seem ok, altough I haven't flown them yet. I did notice that my Nvidia driver was out of date, so I have upgraded it, and now I have the Mosquito and HS748 operational. However, like ezunino, P3D4 now crashes on exit. |
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tigermothpilot
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Henk Schuitemaker
Ground Crew Joined: 21 Feb 2014 Location: near EHSB Points: 60 |
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Same here, with the Canberra, Hunter and Meteor I get the .NET crash upon exiting P3Dv4. Even worse, the crash corrupts my controller settings in \Users\Me\AppData\Roaming\Lockheed Martin\Prepar3D v4\Controls\Standard.xml.
Using Windows 10 v1607, latest updates applied. |
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clarkejw
Check-In Staff Joined: 17 May 2016 Location: Australia Points: 3 |
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Haven't even checked them!
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tigermothpilot
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Henk Schuitemaker
Ground Crew Joined: 21 Feb 2014 Location: near EHSB Points: 60 |
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Guess what... I installed the latest JF Hawk P3Dv4 update and like all other JF products I installed in P3Dv4 sofar, it crashes the sim upon exiting.
I have submitted a support ticket for the JF Hunter, hoping that if they can fix that one, the others can be fixed as well. EDIT: Someone on the SOH forum reported the same issue with the DC-8. |
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ezunino
Check-In Staff Joined: 17 Jul 2017 Location: Guayaquil, Ecua Points: 15 |
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And no answers yet from JF?
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Henk Schuitemaker
Ground Crew Joined: 21 Feb 2014 Location: near EHSB Points: 60 |
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Not yet, I submitted the ticket today. The confirmation email says JF tries to respond within 72 hours. Will keep you posted if I see anything. |
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Martyn
Just Flight Staff Development Manager Joined: 31 Mar 2008 Location: Huntingdon, UK Points: 7615 |
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Thanks for reporting this issue. We are looking into it.
Martyn
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Martyn
Just Flight Ltd |
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Martyn
Just Flight Staff Development Manager Joined: 31 Mar 2008 Location: Huntingdon, UK Points: 7615 |
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If you feel confident doing so, please try disabling (commenting out) the sound gauge in the panel.cfg to see if that prevents CTDs:
e.g. //gaugeXX=jf_sound!jf_sound, 0,0,1,1 |
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Martyn
Just Flight Ltd |
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Henk Schuitemaker
Ground Crew Joined: 21 Feb 2014 Location: near EHSB Points: 60 |
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Martyn, thanks for looking into this. I disabled the sound gauge and that does not help. Only when I disabled all DLL/GAU files in the panel folder, the sim does not crash upon exit or change vehicle. The downside is that I only see a few bits and pieces of the Hunter without the DLL's active LOL.
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Martyn
Just Flight Staff Development Manager Joined: 31 Mar 2008 Location: Huntingdon, UK Points: 7615 |
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Thanks for checking. If possible, send a screenshot of the .NET error to the support team and hopefully that'll give us some clues as I can't reproduce the problem.
Martyn
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Martyn
Just Flight Ltd |
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Henk Schuitemaker
Ground Crew Joined: 21 Feb 2014 Location: near EHSB Points: 60 |
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I added the errors text from my Windows Event Viewer when I submitted the ticket.
Other than that I only get the standard Windows 10 app crash popup: "Prepar3D exe has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." |
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Martyn
Just Flight Staff Development Manager Joined: 31 Mar 2008 Location: Huntingdon, UK Points: 7615 |
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Hi Henk,
I've replied to your ticket with some cfgs to test. I can't reproduce the issue but we'll work through some possible solutions via email. Thanks Martyn
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Martyn
Just Flight Ltd |
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Martyn
Just Flight Staff Development Manager Joined: 31 Mar 2008 Location: Huntingdon, UK Points: 7615 |
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Which version of Prepar3D and SimConnect are you all using? After launching a flight, go to Help > About Lockheed Martin Prepar3D on the top menu bar. We need to know the Prepar3D and SimConnect version numbers.
Thanks
Martyn |
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Martyn
Just Flight Ltd |
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Henk Schuitemaker
Ground Crew Joined: 21 Feb 2014 Location: near EHSB Points: 60 |
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I have P3D version: 4.0.28.21686 , SimConnect version: 4.0.0.0
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clarkejw
Check-In Staff Joined: 17 May 2016 Location: Australia Points: 3 |
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Prepar3D Version: 4.0.28.21686
SimConnect Version: 4.0.0.0 |
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tigermothpilot
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Martyn
Just Flight Staff Development Manager Joined: 31 Mar 2008 Location: Huntingdon, UK Points: 7615 |
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Thanks to Henk's assistance, it looks like we've tracked down the cause of these crashes. We'll need to update the installers for a variety of products and we'll be doing that ASAP.
Thanks Martyn
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Martyn
Just Flight Ltd |
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Martyn
Just Flight Staff Development Manager Joined: 31 Mar 2008 Location: Huntingdon, UK Points: 7615 |
Answer Post Options Thanks(0) |
Over the weekend we identified an issue with SimConnect which caused some users to encounter CTDs in P3D v4 when switching from our aircraft to another aircraft, or when exiting P3D. The following products were updated yesterday to address the issue and the latest installers can be downloaded from your account: Canberra PR9 Thanks |
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Martyn
Just Flight Ltd |
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Henk Schuitemaker
Ground Crew Joined: 21 Feb 2014 Location: near EHSB Points: 60 |
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Martyn, thanks! Are you sure the Canberra installer has been updated on the JF servers? I downloaded file JF_CanberraPR9_200.exe this morning and after I installed it in P3Dv4, I still see the old 64bit GAU files:
Canberra.gau 24-Aug-2017 14:48 jf_sound.gau 28-Jun-2017 10:46 Henk. |
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Martyn
Just Flight Staff Development Manager Joined: 31 Mar 2008 Location: Huntingdon, UK Points: 7615 |
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Thanks for the info Henk. We are addressing it now.
Martyn
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Martyn
Just Flight Ltd |
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