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P3D v4 Crashes

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Julean View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Julean Quote  Post ReplyReply Direct Link To This Post Topic: P3D v4 Crashes
    Posted: 04 Nov 2017 at 4:10pm
Her det issues is also worked on...
http://www.prepar3d.com/forum/viewtopic.php?f=6312&t=127165

All the best
Jens
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Post Options Post Options   Thanks (0) Thanks(0)   Quote McGoose Quote  Post ReplyReply Direct Link To This Post Posted: 27 Sep 2017 at 2:39pm
Thank you very much JF guys for getting your fleet ready for P3Dv4 and for the prompt fixes!
Much appreciated!

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Henk Schuitemaker Quote  Post ReplyReply Direct Link To This Post Posted: 27 Sep 2017 at 1:15pm
Martyn, thanks - Canberra OK now.

Henk.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Martyn Quote  Post ReplyReply Direct Link To This Post Posted: 27 Sep 2017 at 12:45pm
Third time lucky - please download the latest the installer.

Thanks
Martyn
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Henk Schuitemaker Quote  Post ReplyReply Direct Link To This Post Posted: 27 Sep 2017 at 8:43am
Martyn, thanks again!  The Hawk is OK now but the Canberra not so much I am afraid. The new installer JF_CanberraPR9_201.exe still puts the old GAU files in P3Dv4:

Canberra.gau  24-Aug-2017 14:48
jf_sound.gau  28-Jun-2017 10:46

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Martyn View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Martyn Quote  Post ReplyReply Direct Link To This Post Posted: 27 Sep 2017 at 7:53am
New installers are now available in your account for the Hawk and Canberra.

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Martyn
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ezunino Quote  Post ReplyReply Direct Link To This Post Posted: 26 Sep 2017 at 2:47pm
Thanks Martyn
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Martyn Quote  Post ReplyReply Direct Link To This Post Posted: 26 Sep 2017 at 2:31pm
Hi Eduardo,

We are currently looking into both the Hawk and Canberra installers which appear to be missing the latest gauge files. More news soon...

Thanks
Martyn
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ezunino Quote  Post ReplyReply Direct Link To This Post Posted: 26 Sep 2017 at 2:11pm
Hawk v200 and Canberra v200 still crashes P3d4 at exit
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Martyn View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Martyn Quote  Post ReplyReply Direct Link To This Post Posted: 26 Sep 2017 at 1:40pm
Thanks for the info Henk. We are addressing it now.

Martyn
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Henk Schuitemaker Quote  Post ReplyReply Direct Link To This Post Posted: 26 Sep 2017 at 8:46am
Martyn, thanks!  Are you sure the Canberra installer has been updated on the JF servers? I downloaded file JF_CanberraPR9_200.exe this morning and after I installed it in P3Dv4, I still see the old 64bit GAU files:

Canberra.gau   24-Aug-2017 14:48
jf_sound.gau    28-Jun-2017  10:46

Henk.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Martyn Quote  Post ReplyReply Direct Link To This Post Posted: 25 Sep 2017 at 8:15am

Over the weekend we identified an issue with SimConnect which caused some users to encounter CTDs in P3D v4 when switching from our aircraft to another aircraft, or when exiting P3D. 

The following products were updated yesterday to address the issue and the latest installers can be downloaded from your account:

Canberra PR9
Chipmunk
Chipmunk (Bubble Canopy)
DC8 10-40
DC8 50-70
DH104 Dove
F4U1 Corsair
F27 Friendship
Gulfhawk 
Hawk T1
HS748
Hunter
Meteor
Mosquito FBVI
Tristar Professional
C-46 Commando
One Eleven
Arrow III
Arrow III + Turbo Arrow III/IV pack 
Turbo Arrow III/IV
TB10/TB20


Thanks
​​​​​​​Martyn

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Martyn Quote  Post ReplyReply Direct Link To This Post Posted: 23 Sep 2017 at 9:13am
Thanks to Henk's assistance, it looks like we've tracked down the cause of these crashes. We'll need to update the installers for a variety of products and we'll be doing that ASAP.

Thanks
Martyn
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Post Options Post Options   Thanks (0) Thanks(0)   Quote clarkejw Quote  Post ReplyReply Direct Link To This Post Posted: 22 Sep 2017 at 8:21am
Prepar3D Version:           4.0.28.21686
SimConnect Version:        4.0.0.0
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Henk Schuitemaker Quote  Post ReplyReply Direct Link To This Post Posted: 22 Sep 2017 at 8:03am
I have P3D version: 4.0.28.21686 ,  SimConnect version: 4.0.0.0
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Martyn View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Martyn Quote  Post ReplyReply Direct Link To This Post Posted: 22 Sep 2017 at 7:51am
Which version of Prepar3D and SimConnect are you all using? After launching a flight, go to Help > About Lockheed Martin Prepar3D on the top menu bar. We need to know the Prepar3D and SimConnect version numbers.

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Martyn
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Martyn Quote  Post ReplyReply Direct Link To This Post Posted: 21 Sep 2017 at 3:07pm
Hi Henk,

I've replied to your ticket with some cfgs to test. I can't reproduce the issue but we'll work through some possible solutions via email.

Thanks
Martyn
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Henk Schuitemaker Quote  Post ReplyReply Direct Link To This Post Posted: 20 Sep 2017 at 3:19pm
I added the errors text from my Windows Event Viewer when I submitted the ticket.
Other than that I only get the standard Windows 10 app crash popup:
"Prepar3D exe has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

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Martyn View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Martyn Quote  Post ReplyReply Direct Link To This Post Posted: 20 Sep 2017 at 3:02pm
Thanks for checking. If possible, send a screenshot of the .NET error to the support team and hopefully that'll give us some clues as I can't reproduce the problem.

Martyn
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Henk Schuitemaker Quote  Post ReplyReply Direct Link To This Post Posted: 20 Sep 2017 at 2:50pm
Martyn, thanks for looking into this. I disabled the sound gauge and that does not help. Only when I disabled all DLL/GAU files in the panel folder, the sim does not crash upon exit or change vehicle. The downside is that I only see a few bits and pieces of the Hunter without the DLL's active LOL.
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