DH Dove cockpit doesn't work!! |
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SamB123
Check-In Staff Joined: 05 Aug 2017 Location: Gloucester Points: 2 |
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Posted: 05 Aug 2017 at 10:15am |
Hello, I have recently purchased JustFlight's De Havilland Dove aircraft and have noticed upon first running it in FSX that some of the cockpit textures/modelling are missing! I am very annoyed about this as I have just spent £23.00 on it.
I have tried reinstalling it several times and to no avail. Is this a problem with the Dove product or FSX? I would very much appreciate any help/support regarding fixing this as I am a big fan of the DH Dove and to an extent JustFlights version. I would also very much like to avoid seeking a refund as once again, I would rather have a working aircraft than my money back. FYI the external model is perfectly fine. Regards, SamB
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snave
First Officer Joined: 30 Oct 2011 Location: Southampton-ish Points: 351 |
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Well, you could start by explaining the problem a lot better - perhaps with pictures.
You also need to be far more specific about what FSX you have installed, what other addons you have installed and of course, what you have tried to fix the problem beyond simple, but unnecessary reinstallation. Missing textures implies many possible issues with your computer, so please provide full system specs and as much information about your sim as possible. The problem is at your end, unless the download is in itself corrupted, in which case the problem is with your internet provider as there is no-one else reporting the issue or else the forum would be inundated. Also, supply a copy of the FSX.cfg you are using as you could easily have stuffed things up by messing with that,
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Martyn
Just Flight Staff Development Manager Joined: 31 Mar 2008 Location: Huntingdon, UK Points: 7615 |
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Hi Sam,
If you haven't already done so, please contact the support team - http:///www.justflight.com/support-contact Thanks Martyn
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Martyn
Just Flight Ltd |
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