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Still won't start Part II
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Martyn View Drop Down
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    Posted: 05 Jun 2017 at 10:48am
Hi Pelle,

If you need to modify the cfg file then it is found here - C:\Users\[Your username]\AppData\Roaming\JustFlight

Thanks
Martyn
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buspelle View Drop Down
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Points: 55 		Post Options Post Options   Thanks (0) Thanks(0)   Quote buspelle Quote  Post ReplyReply Direct Link To This Post Posted: 05 Jun 2017 at 5:19am
...Could someone please tell me where i can find the "JF_PA28R.cfg" so I can make the changes to be able to start/fly this thing?
Best Regards
Pelle
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anthonye View Drop Down
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Points: 124 		Post Options Post Options   Thanks (0) Thanks(0)   Quote anthonye Quote  Post ReplyReply Direct Link To This Post Posted: 29 May 2017 at 11:24pm
Originally posted by b1bmsgt b1bmsgt wrote:

Can you let the rest of us know?

Thank you!


I have just pasted what I sent to martyn.
--------------------------------------------------------------------------------------------------------
Spent the last couple of days trying things with this problem, seems odd but this is what I have found.
Only thing in the config I have altered and use is below.
This works everytime if I follow this procedure, works perfect for the TB10-TB20, Arrow and Turbo version

[QTY]
OIL=8.00
BATT=11.95
CHECK=1.23
WRITE_TEST=0
[OPTIONS]
GPS=0
DISABLE_SOUNDS=0
DISABLE_FAILURES=1
DISABLE_STATESAVE=0
DISABLE_PANELSEL=0
DISABLE_CFGSAVE=0

When loading FS having the default 172 showing in the Free Flight window, leave it as Friday Harbor and Fly Now. When it has loaded, go to the file menu and load the saved
flight of Arrows or TB's from there. The saved position loads fine, panel as left and starts ok and averything is it should be.
No problems with aircraft whatsoever doing it this way everytime.
One thing I have found, only on the non turbo arrow. When starting a new flight and the engine is turned off, it will not start again.
But if the flight is saved when it won't start, exit out and change the config to above as it will zero everything. When the flight is loaded as above
everything works fine from there on without problems on further saves, just on the non Turbo this happens on for the initial save.
I seem to have read awhile ago elswhere this is the correct way if there are problems. May be something on here but tried disabling all addons but that made no
difference before this. Anyway, everthing runs perfect now with all of them so I'm happy now.
------------------------------------------------------------------------------------------------------------------------------

I do this now for all payware aircraft just to make sure.
Give it a try, you may be lucky

Anthony
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anthonye View Drop Down
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Joined: 22 Nov 2016
Points: 124 		Post Options Post Options   Thanks (0) Thanks(0)   Quote anthonye Quote  Post ReplyReply Direct Link To This Post Posted: 29 May 2017 at 11:14pm
Originally posted by b1bmsgt b1bmsgt wrote:

Can you let the rest of us know?

Thank you!


Ok will do tomorrow morning uk time. It may be worth a try certainly worked for me after a lot of trying. Nothing tech about it just different way of loading the saved flight if thats where you have the problem to start.

Anthony
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b1bmsgt View Drop Down
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Points: 14 		Post Options Post Options   Thanks (0) Thanks(0)   Quote b1bmsgt Quote  Post ReplyReply Direct Link To This Post Posted: 29 May 2017 at 10:21pm
Can you let the rest of us know?

Thank you!
Master Sergeant, USAF, Retired
Former T-33A Crew Chief
Former B-1B Crew Chief/Maintenance Expediter
Former Learjet Corp. Quality Inspector
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anthonye View Drop Down
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Joined: 22 Nov 2016
Points: 124 		Post Options Post Options   Thanks (0) Thanks(0)   Quote anthonye Quote  Post ReplyReply Direct Link To This Post Posted: 29 May 2017 at 6:23pm
Everything fine now, sent you a PM explaining.

Anthony
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anthonye View Drop Down
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Joined: 22 Nov 2016
Points: 124 		Post Options Post Options   Thanks (0) Thanks(0)   Quote anthonye Quote  Post ReplyReply Direct Link To This Post Posted: 26 May 2017 at 8:21pm
Ok Martyn

I am just feeling that I am a pain in the backside, really want these to work.
I am thinking of putting fsx steam on my other desktop as a basic setup and try that without anything else on there just to see if the same happens

Is that possible to install steam on another logged in with the same account, I suppose it would disable this one then.

Anthony
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Martyn View Drop Down
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Joined: 31 Mar 2008
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Points: 7615 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Martyn Quote  Post ReplyReply Direct Link To This Post Posted: 26 May 2017 at 7:55pm
Hi Anthony,

Please let Martin know and he can continue his investigation. Alternatively you are of course welcome to have a refund/exchange (Martin can arrange that too).

Thanks
Martyn
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anthonye View Drop Down
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Joined: 22 Nov 2016
Points: 124 		Post Options Post Options   Thanks (0) Thanks(0)   Quote anthonye Quote  Post ReplyReply Direct Link To This Post Posted: 26 May 2017 at 6:06pm
Originally posted by anthonye anthonye wrote:

I don't know how it had changed, but seems ok now with the 172 set.
I think it's safe to get the turbo now.

Anthony

Well, I spoke to soon,
[QTY]
OIL=8.00
BATT=0.02
CHECK=1.23
WRITE_TEST=0
[OPTIONS]
GPS=0
DISABLE_SOUNDS=0
DISABLE_FAILURES=0
DISABLE_STATESAVE=0
DISABLE_PANELSEL=0
DISABLE_CFGSAVE=0


It has reset again and also the Turbo is playing up now with power etc.
What do you advise now, sit tight or request a refund on them both.

No fuel flow, flat battery, no oil

Are others who are getting the problems using FSX Boxed or Steam. I am using Steam as I have mentioned before.

Anthony
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anthonye View Drop Down
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Points: 124 		Post Options Post Options   Thanks (0) Thanks(0)   Quote anthonye Quote  Post ReplyReply Direct Link To This Post Posted: 26 May 2017 at 1:54pm
I don't know how it had changed, but seems ok now with the 172 set.
I think it's safe to get the turbo now.

Anthony
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Martyn View Drop Down
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Points: 7615 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Martyn Quote  Post ReplyReply Direct Link To This Post Posted: 26 May 2017 at 1:50pm
Hi Anthony,

Unfortunately I can't reproduce the issue here to confirm that it is caused by the default aircraft being changed, but we typically recommend that the default flight is left untouched as that has been known to cause problems with other products in the past.

Thanks
Martyn
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anthonye View Drop Down
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Points: 124 		Post Options Post Options   Thanks (0) Thanks(0)   Quote anthonye Quote  Post ReplyReply Direct Link To This Post Posted: 26 May 2017 at 1:35pm
Hi Martyn

I have just sent the reply to Martin at tech regarding the tests. I think I may know what was causing it as everything is fine now.

I think it is the thing with the fsx default aircraft not being the 172, let me know if you agree when they forward the email to you. May help others.

Anthony
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anthonye View Drop Down
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Points: 124 		Post Options Post Options   Thanks (0) Thanks(0)   Quote anthonye Quote  Post ReplyReply Direct Link To This Post Posted: 18 May 2017 at 7:41pm
Originally posted by Delta558 Delta558 wrote:

Also, if you're FS installation is on th 'C' drive (i.e. the default installation position), DEP on Win7 and Win10 is another thing that has a habit of preventing files being overwritten. Just trying to think of things which could be causing your problems because it seems as though the base of it is an inability for files to be permanently altered.

IF either of my suggestions could be the problem, I think the solution (or at least, part of it) will be for you to change the permissions on the folder in which the files are stored to allow full control of the files within. With full control, files should be able to be overwritten and saved.






I have done all of what you suggested still no joy.
Strange thing is that the TB-10 and TB-20 aircraft work fine, no problems whatsoever with panel state on them.

The only thing that I have not tried is un-installing Advanced System Care by Iobit, but that has background monitoring off. 
The other thing I could do uninstall the Arrow, and turn of Windows Defender whilst installing.

Thanks for your help

Anthony
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Delta558 View Drop Down
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Points: 383 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Delta558 Quote  Post ReplyReply Direct Link To This Post Posted: 18 May 2017 at 6:57pm
Also, if you're FS installation is on th 'C' drive (i.e. the default installation position), DEP on Win7 and Win10 is another thing that has a habit of preventing files being overwritten. Just trying to think of things which could be causing your problems because it seems as though the base of it is an inability for files to be permanently altered.

IF either of my suggestions could be the problem, I think the solution (or at least, part of it) will be for you to change the permissions on the folder in which the files are stored to allow full control of the files within. With full control, files should be able to be overwritten and saved.
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anthonye View Drop Down
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Points: 124 		Post Options Post Options   Thanks (0) Thanks(0)   Quote anthonye Quote  Post ReplyReply Direct Link To This Post Posted: 18 May 2017 at 6:38pm
The account shows as admin, but will check it out again later.

Anthony
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Delta558 View Drop Down
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Points: 383 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Delta558 Quote  Post ReplyReply Direct Link To This Post Posted: 18 May 2017 at 6:23pm
Just a random thought - are you logged on to your computer as something other than Admin account? I have two accounts and there are certain things that won't run under 'my' account (such as Nvidia Shadowplay) but which work perfectly under the Admin account. Perhaps something in your computer setup is preventing the selections made from permanently overwriting the original files?
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anthonye View Drop Down
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Points: 124 		Post Options Post Options   Thanks (0) Thanks(0)   Quote anthonye Quote  Post ReplyReply Direct Link To This Post Posted: 18 May 2017 at 4:28pm
Originally posted by anthonye anthonye wrote:

No luck here exactly the same as before, panel state is not saving and engine will not start, default GPS is loaded when it should have been the Gtn750 as when saved.

After fresh install it was sat on the ground with engine running all switches on etc.
I turned everything off saved, then when loaded up turned what needed to be on, no engine start.

Here is the cfg copied from the new location after a save.

[QTY]
OIL=8.00
BATT=10.87
CHECK=1.23
WRITE_TEST=0
[OPTIONS]
GPS=0
DISABLE_SOUNDS=0
DISABLE_FAILURES=1
DISABLE_STATESAVE=0
DISABLE_PANELSEL=0
DISABLE_CFGSAVE=0

Anthony

Forgot to mention that when save loaded up, a Red message comes up low oil and panel initialize was also shown in Red.

Engine management was supposed to be off

Anthony 
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anthonye View Drop Down
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Points: 124 		Post Options Post Options   Thanks (0) Thanks(0)   Quote anthonye Quote  Post ReplyReply Direct Link To This Post Posted: 18 May 2017 at 4:24pm
No luck here exactly the same as before, panel state is not saving and engine will not start, default GPS is loaded when it should have been the Gtn750 as when saved.

After fresh install it was sat on the ground with engine running all switches on etc.
I turned everything off saved, then when loaded up turned what needed to be on, no engine start.

Here is the cfg copied from the new location after a save.

[QTY]
OIL=8.00
BATT=10.87
CHECK=1.23
WRITE_TEST=0
[OPTIONS]
GPS=0
DISABLE_SOUNDS=0
DISABLE_FAILURES=1
DISABLE_STATESAVE=0
DISABLE_PANELSEL=0
DISABLE_CFGSAVE=0

Anthony
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Martyn View Drop Down
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Points: 7615 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Martyn Quote  Post ReplyReply Direct Link To This Post Posted: 18 May 2017 at 1:05pm
An updated version of the product is now available to download from your account. Please check to see if you still encounter the engine start issues when using this new version.

Thanks
Martyn
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Martyn View Drop Down
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Points: 7615 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Martyn Quote  Post ReplyReply Direct Link To This Post Posted: 17 May 2017 at 8:26am
Originally posted by b1bmsgt b1bmsgt wrote:

Please let us know when and how this gets fixed, OK?

Thanks!

Russ

Hi Russ,

Please contact support if you are also encountering this issue (or something similar). The more information we receive, the easier it is to identify a possible cause.

Thanks
Martyn
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