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Error in trying to obtain technical support...

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AJD2016 View Drop Down
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Joined: 04 Dec 2016
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    Posted: 04 Dec 2016 at 8:15am
Hello,

I need technical support for a purchase but I keep getting an error message when I hit submit on the technical support form. So the customer support / Technical support is not working for me. This is why I am asking for help in here. (I don't expect resolution in this forum)

Can someone from your support team contact me on my email (listed in my account) at least maybe we can try to solve this via email?

I don't expect resolution in this forum I am just trying to contact the support help, since the support page form isn't working for me, so I can't contact you there.

Thanks,
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aniceguy View Drop Down
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Joined: 03 Apr 2008
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Post Options Post Options   Thanks (0) Thanks(0)   Quote aniceguy Quote  Post ReplyReply Direct Link To This Post Posted: 04 Dec 2016 at 10:29am
Turn off any ad blocker or try another browser :)
Visit http://fsprojects.netau.net for my flight sim and train sim web sites :)
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AJD2016 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AJD2016 Quote  Post ReplyReply Direct Link To This Post Posted: 05 Dec 2016 at 3:26am
Thanks, I will give that a try.
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Voice of Reason View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Voice of Reason Quote  Post ReplyReply Direct Link To This Post Posted: 05 Dec 2016 at 9:37am
There were some technical problems over the weekend.  Should be sorted now or by later today at the latest.

Apologies for the inconvenience.
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AJD2016 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AJD2016 Quote  Post ReplyReply Direct Link To This Post Posted: 07 Dec 2016 at 4:23am
Martin in Technical Support was able to let me know what I was doing wrong and was a BIG help in pointing me in the right direction.

Thanks Martin and the Tech Support staff!


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