Autopilot not working for me |
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Mooboog
Check-In Staff Joined: 16 Jan 2017 Points: 5 |
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It's concerning when bugs like this make it in to the original release. I would've thought something like this would be noticed during beta testing of the product. |
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Voice of Reason
Just Flight Staff Just Flight Staff Joined: 01 Apr 2008 Points: 603 |
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No correction as yet you're right but we have tried to update you in this forum. I can guarantee it's not forgotten and the update will be forthcoming. Our apologies for the delay.
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BobKay
P/UT Joined: 30 Nov 2013 Location: USA Points: 191 |
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It is indeed concerning when bugs like this make it into the final release, but it does happen and will continue to happen from time to time. What's of vastly more concern is the fact that four months after the release date, there has been no fix for it while work continues on other products.
I can assure you that the longer it takes for this fix to actually be released, the longer it will be after release of JF's next product before I consider buying it. |
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TimSim
Check-In Staff Joined: 02 Jan 2016 Location: Kent Points: 18 |
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With regret I have to say I feel the same way. There will always be bugs but effectively the autopilot bug in my opinion makes the aircraft unusable in normal operations. Thus 4 months after purchase I am unable to use a product I paid for. Good luck with the fix I am sure it is not easy but this is the very last time I will buy a Just Flight product on release day.
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captain132
Check-In Staff Joined: 16 Oct 2016 Location: Newcastle Points: 3 |
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It's pathetic customer service.
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joefremont
Check-In Staff Joined: 01 Oct 2016 Points: 49 |
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Its now been over five months since I initially posted my problem with the autopilot, and still no fix for it. Any word on how much longer we must wait?
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flugkapitan911
Ground Crew Joined: 15 Aug 2015 Points: 57 |
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I have been patiently waiting for fixes for the DC8 series, Bac 1-11 and the HS748. JF is great about making promises, but horrible on delivering them.
Personally I will not buy another JF offering until the aforementioned are addressed. If all the users of this forum would take the same stance, perhaps JF would step up their game. Just my .02. Scott
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"Now let's get this thing on the hump - we've got some flyin' to do!" Major Kong from "Dr. Stranglove"
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flugkapitan911
Ground Crew Joined: 15 Aug 2015 Points: 57 |
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Forum was stuck - ended up with a double post.
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"Now let's get this thing on the hump - we've got some flyin' to do!" Major Kong from "Dr. Stranglove"
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Paul Golding
P/UT Joined: 09 Sep 2013 Location: EGMC Points: 119 |
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A couple of things Scott. All of those products are published by, not developed by, Just Flight. So things like service packs involve work by external developers and because of that, could take longer.
On the plus side, I can say that beta testing of the DC-8 and 748 sp's is being done at the moment and once complete (in the case of the 748) will enable the 1-11 to be finished too. And yes, the 748 autopilot has been changed and works like it should and therefore so too will the 1-11. |
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flugkapitan911
Ground Crew Joined: 15 Aug 2015 Points: 57 |
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Hi Paul,
Thank you for the reply. Yes, I am aware that those products mentioned were not developed by JF, that is why I said offered instead of produced. However, it still stands that JF released products that had some obvious major flaws. It is indeed good news that DC-8 and 748 beta testing is progressing. Regards, Scott
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"Now let's get this thing on the hump - we've got some flyin' to do!" Major Kong from "Dr. Stranglove"
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Voice of Reason
Just Flight Staff Just Flight Staff Joined: 01 Apr 2008 Points: 603 |
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As mentioned by Paul we're now mush further down the road with getting these SP's ready, tested and released to the public. They have been slightly out of our control for a few reasons but as publishers of the products we accept responsibility for them, no excuses. None are forgotten and we aim to be able to supply all as quickly as we can. No guarantees about timescales of course but they are actively being worked on now, of that we can assure you. Thanks for your patience and once again apologies for keeping you all waiting.
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PaulC
Check-In Staff Joined: 29 Mar 2011 Location: West Yorkshire Points: 10 |
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Hello All,
There is a way around it (I shouldn't be having to find this out and tell you all as I paid for a finished product but hey ho). Click the autopilot on then select the Alt Hold switch on. What you need to have done is assign a VSI bug key/button and then the Increase Selection and Decrease Selection in the control menu. Once you have the AP engaged, select VSI bug then use the increase/decrease control to alter the rate of climb/descent. No need to keep clicking the ALT HOLD on and off which I agree- is stupid. Come on Just Flight- sort yourselves out. Paul |
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Mooboog
Check-In Staff Joined: 16 Jan 2017 Points: 5 |
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This is a work around for the climbing and descending side of things, but VOR/ILS coupling is still non-existent. I just tried another flight and had to quit halfway through because of systems not working making me frustrated. We've now gone six months since release, and the aircraft is still fundamentally un-flyable. I didn't buy this aircraft as a beta, I purchased a finished product. How much longer should we be expected to wait? |
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Mooboog
Check-In Staff Joined: 16 Jan 2017 Points: 5 |
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Accidentally posted twice.
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Debowing
Check-In Staff Joined: 04 Jun 2017 Location: OMRK Points: 28 |
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I too, had trouble engaging the autopilot, but I discovered that there is a small dial just right and below of the attitude indicator, which should be rotated to the desired mode.
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Debowing
Check-In Staff Joined: 04 Jun 2017 Location: OMRK Points: 28 |
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I purchased the BAC 1-11 on 03 JUN 2017. I was wondering if the autopilot update has been incorporated into the downloaded installer version 7.1.100.1248.
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Mooboog
Check-In Staff Joined: 16 Jan 2017 Points: 5 |
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There still isn't an update to the autopilot yet. |
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TimSim
Check-In Staff Joined: 02 Jan 2016 Location: Kent Points: 18 |
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I predict we will be 'celebrating' the First Anniversary of this aircraft's release without a fix. Utterly shambolic.
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Debowing
Check-In Staff Joined: 04 Jun 2017 Location: OMRK Points: 28 |
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it seems it has been forgotten by AH. It seems that AH are busy on new revenue generating not-yet-released projects(C-46, VC-10, etc.) now, the BAC 111 has been put on the back burner.
Still, update or not, its quite flyable.
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Jakobarnholtz
Check-In Staff Joined: 18 Oct 2015 Points: 8 |
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I bought this product just after release. I has been waiting patiently for a looooong time now. This is not god enough. Gives the impression, that you rather spit out new airplanes, instead of fixing what was not finished in the first place, and that is, of course not true, or what? Some kind of statemen is the least you give us.
Jakob Arnholtz
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