not work Atlantic High Speed Route & TGV |
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robertcan
Check-In Staff Joined: 17 Apr 2016 Location: italy Points: 6 |
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Posted: 17 Apr 2016 at 12:05pm |
Atlantic High Speed Route & TGV Atlantique Train.
I installed the game on Steam. There are some problems . 1- controls do not work 2- the train stops after 1 minute commands with mause not work . |
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SimUK
Just Flight Staff Joined: 31 Mar 2008 Points: 2433 |
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Controls do work, although there are some issues between QWERTY and AZERTY keyboards which we're going to issue a patch for. As for the train stopping after a minute, that's because you've not driving it correctly and need to follow the driving instructions in the manual that was supplied with the route - this fully explains how to drive the TGV Atlantique.
If you are still stuck please submit a support request via http://www.justtrains.net/support-contact
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robertcan
Check-In Staff Joined: 17 Apr 2016 Location: italy Points: 6 |
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Thank you for your answer.
The manual has been read carefully. I repeat, I have many trains and routes, you never had problems. |
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robertcan
Check-In Staff Joined: 17 Apr 2016 Location: italy Points: 6 |
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https://youtu.be/2rfAHb8vK_o
I hope the video will include the malfunction. I opened a support ticket and requested a refund. As soon as the problems will all be solved, definitely I buy it againAs soon as the problems will all be solved, definitely I buy it again |
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SimUK
Just Flight Staff Joined: 31 Mar 2008 Points: 2433 |
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Please ensure you've included that video link in your support ticket. It almost certainly won't get seen by the support team here. When I looked at it, I couldn't see what was happening as it seems to keep flashing up a menu, which I presume isn't a problem with the route and not the issue you are reporting...?
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robertcan
Check-In Staff Joined: 17 Apr 2016 Location: italy Points: 6 |
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The assistance to the support has been seriously. I got a refund.
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Voice of Reason
Just Flight Staff Just Flight Staff Joined: 01 Apr 2008 Points: 603 |
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Good news Robert (in a way). Glad we could help though.
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