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flight analysis tool prob

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beldar View Drop Down
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    Posted: 22 Feb 2014 at 1:02pm
hi folks,

i cant seem to open this tool with the pr9!?

any ideas?
thanks,
carlo
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Henk Schuitemaker View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Henk Schuitemaker Quote  Post ReplyReply Direct Link To This Post Posted: 22 Feb 2014 at 1:57pm
Several others on SOH and myself have this issue too. The executable crashes when I try to launch it, Windows events log says :
 
Faulting application name: Canberra_Flight_Analysis.exe, version: 1.0.0.0, time stamp: 0x5304b90a
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb10c6
 
This happens on my desktop which has dual boot, the tool won't run on Windows 7 Home Premium 32bit and not on 64bit.
I also tried it on my laptop which runs Windows 7 Enterprise 64bit and guess what, the tool runs OK.
I did not bother to file a support ticket because the tool is not really a must have thing for me.
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beldar View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote beldar Quote  Post ReplyReply Direct Link To This Post Posted: 22 Feb 2014 at 2:14pm
i have Win 7 64 aswell and no joy lol

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snave View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote snave Quote  Post ReplyReply Direct Link To This Post Posted: 22 Feb 2014 at 2:39pm
Ditto
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DaveG View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote DaveG Quote  Post ReplyReply Direct Link To This Post Posted: 22 Feb 2014 at 3:19pm
I've got Win 7-64 and the tool works fine for me.
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Paul Golding View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Paul Golding Quote  Post ReplyReply Direct Link To This Post Posted: 22 Feb 2014 at 4:40pm
And just to be annoying, I'm using Win7 64 bit too, but it works with no problem. JF are aware of the issue though.
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sampa View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote sampa Quote  Post ReplyReply Direct Link To This Post Posted: 23 Feb 2014 at 12:27pm
And just to add to the situation my XP Pro SP3 won't run the file either, just like the Tristar config app.
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Georgeb View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Georgeb Quote  Post ReplyReply Direct Link To This Post Posted: 24 Feb 2014 at 10:11am
Don't forget to email our support team with any issues you are having: http://www.justflight.com/support-contact
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Martyn View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Martyn Quote  Post ReplyReply Direct Link To This Post Posted: 28 Feb 2014 at 12:18pm
This will be fixed in an upcoming update.


Martyn
Just Flight Ltd
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