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Topic ClosedReporting Traffic 360 issues

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Martyn View Drop Down
Just Flight Staff
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Development Manager

Joined: 31 Mar 2008
Location: Huntingdon, UK
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Direct Link To This Post Topic: Reporting Traffic 360 issues
    Posted: 31 Oct 2012 at 11:53am
If you think you have found a bug/quirk/issue or anything unusual with Traffic 360 then please contact the support team here:

http://www.justflight.com/support-contact

We actively monitor and respond to posts on the forum but in order to fully investigate what could potentially be an issue with the product, we need it to be reported in the proper way, via the support section. Reporting it this way will ensure a speedy resolution to any problems you have, where as there is no guarantee of this happening if you report it via the forum. Traffic 360 is a very complex program and everyone's machines are different (e.g. some people have numerous other AI programs installed). We need to collate all the information we can and regularly need to obtain files from you, this can only be done via the support section.

So please, to avoid frustration on both your and our part, report any issues to us via the support section of our website.


This sticky contains information on technical support via this forum: http://forum.justflight.com/forum_posts.asp?TID=16

Martyn
Just Flight Ltd
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